Shipping
Shipping is free to the vast majority of Canadian addresses, while a remote shipping fee may apply to some outlying locations depending on the region. To prevent a delay in sending out your shipment, your pillow(s) will be shipped separately from other items in your order.
Returns
Cooling Gel Pillows can be returned for a full refund anytime between nights 21 and 120 of your sleep trial. The product must be free from burns, cuts, tears, spots, or stains. Please wash the pillow cover. For more details, refer to our Sleep Trial.
Country of Origin
Designed in Canada and manufactured in China. These pillows are stored and shipped from distribution centres throughout Canada.
Warranty
Cooling Gel Pillows are backed by a 3-year limited warranty. For more information, see Product Warranty Information.
Certifications
- This product has been independently tested for harmful substances according to STANDARD 100 by OEKO-TEX® (SHHO 071854 TESTEX) www.oeko-tex.com/standard100
- The memory foam and cooling gel in this product has been rigorously tested and certified for health and safety by CertiPUR-US®.